Author: Sarah Bayley
Sarah Bayley 
07.01.22 How Do You Make Your Employee and Customer Engagement Great and Not Settle for Good?
There are some fundamental changes under way in how companies train their workers. Out are the long, boring, in-person classes that companies have used for decades to get employees up to speed on every aspect of their jobs. Instead, learning and development teams are tapping into technologies that deliver training whether employees are in the … Continued
Sarah Bayley 26.07.21 Benefits of Experiential Learning
Experiential learning is the process of learning through experience or learning through doing. Numerous psychologists have found that the information retention rate is much higher when learning through doing versus traditional learning styles. In this blog, we are going to outline why Experiential learning is so beneficial to information retention and how this will transform … Continued
Sarah Bayley 23.07.21 Workplace Coaching – A New Trend in Workplace Training
Workplace coaching – a new trend in workplace training When you hear the word ‘coaching’ what springs to mind? For me it would be some sort of sports training, preparing a player or team to perform to the best of their abilities. wouldn’t instantly think of it being used in other workplaces, but increasingly it … Continued
Sarah Bayley 21.07.21 Workplace Learning Through Role-Play
Workplace Learning Through Role-Play In theory, you can learn almost anything. The trick in learning is to apply that theory to real life situations. The best way to do that is through practice, of course, ideally in a way which doesn’t impact the customer or client, and which gives you a chance to try a … Continued
