The Requirements:

    • •An alternative training solution was to reduce costs.
    • •The solution had to meet the needs of the EMEA initiative whilst having an option to up-scale to reach a wider audience.
    • •Ensure the consistency and quality of current training programmes was not compromised.
    • •The new solution needed to deliver consistent messaging and bespoke content resulting in the highest calibre of employees and management.

The Requirements:

•An alternative training solution was to reduce costs.

•The solution had to meet the needs of the EMEA initiative whilst having an option to up-scale to reach a wider audience.

•Ensure the consistency and quality of current training programmes was not compromised.

•The new solution needed to deliver consistent messaging and bespoke content resulting in the highest calibre of employees and management.

 

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,300 properties with more than 863,000 rooms, in 106 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.The challenge:As one of the fastest growing hospitality companies, role play training is a key component in maintaining the exceptional standards expected by guests within Hilton. Ensuring consistency across its global network relies on trainers travelling to sites across the globe to deliver bespoke training programmes resulting in considerable costs.

Key benefits of C-Live:

• C-Live offers an immersive training solution enabling experiential learning in a virtual environment.

• Online platform provides a global reach.

• Training scenarios are tailored to ensure key training and development outcomes are met.

• Live real-time interactions.

• Training for all levels, including senior management.

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