Who are we at
Connect Training?

As the UK’s only virtual roleplay training platform, we know what works!

Connect Training is part of Connect Solutions Group, which is a family run business. Founded in 1993 by former Special Educational Needs teachers, who were frustrated that pupils who had additional requirements were struggling to access vital resources.

28 years later after the development of our sister company Connect Design, we were inspired to create the UK’s only virtual roleplay based training company. Connect Training employ over 30 members of staff, who have specialist knowledge and years of experience delivering Learning and Development solutions.

Our award winning training platform, C-Live has already proven a success in improving soft skills.  It enhances organisations’ performance and operations by equipping workforces to be dynamic, resilient and efficient. It utilises the concept of gamification and simulation-based training to develop a trainee’s soft skills through engaging and experiential learning.

It is the perfect platform to practise all kinds of challenging conversations that could occur in the workplace, such as grievance meetings, return to work interviews and disciplinary meetings. We also offer bespoke scenarios tailored to your individual business requirements.

Our Leaders

We invest in our people, and believe in leading by example with a dedicated and passionate management team.

Sue Day

Sue Day

Founder & CEO

Michelle Gauntlett

Michelle Gauntlett

Group Chief Operations Officer

Dave Lonsdale

Dave Lonsdale

Sales Manager

Kerry Donachie

Kerry Donachie

Marketing Manager

Zarah Brooks

Zarah Brooks

Lead Simulation Specialist

Christine Dee

Christine Dee

HR Manager

We support organisations just like yours.


We have gone from strength to strength, building a client base of the UK’s leading organisations.  We are proud to support some of the leading UK organisations, with ongoing virtual role play training and development within a variety of areas.


Our clients include:


  • Hilton Hotels,
  • The Co-Operative,
  • The Department of Education,
  • Bath Spa University,
  • University of South Wale,
  • Guide Dogs,
  • NHS.


What We Do

Inclusion is still at the heart of everything that we do and we firmly believe that, with the correct resources, Everyone Can.

Soft Skills Development

We help to empower your people, building confidence and capability of vital soft skills to excel in their role.

Bitesize Online Learning

We have a variety of training courses to equip your people with valuble theoretical knowledge.

Virtual Role-play Training

Our virtual roleplay platform is like no other, marrying the advances in tech with human driven reasoning.

Let's Work Together!

If you have any questions that you want answering, contact us and we’d be happy to chat through how we can support you.