A strong sales team is a vital component for most businesses and ensuring that sales staff receive the training that they need is essential to an organisation’s success.
Strong communication skills are especially important for a sales team and effective training should include a variety of aspects, from practising pitches and answering difficult client questions to enhancing product knowledge.
The sales team are also a direct reflection on the organisation and training can include ensuring that the company is represented in the correct manner.
As selling to customers is a very hands-on role, theory-based learning is not an effective training method for sales teams. Immersion Studio allows staff to undertake practical training in a safe environment. Our avatars interact in real-time which can allow sales staff to practise different selling techniques, build their confidence, and gain new skills. They can also practise conversations with challenging customers.
Participants can take part in scenarios such as presenting a sales pitch to a potential client with less time than expected, selling to a prospect who speaks English as an additional language, or upselling to an existing client.
We can also create bespoke scenarios, tailored to specific situations which staff need to practise.
Great tool to allow participants to role play in a realistic scenario. We were all pleasantly surprised with the ability of Connect to understand our industry terminology and approach.Alison Knight, Director of Talent & Leadership Development, Continental Europe Hilton Hotels
Immersion Studio helps cement learning into your DNA.RBH Hospitality
It was the very first time I have ever experienced this kind of technology. It was fabulous the way you become so engrossed with the subject.
Its a real life situation with human feedback. Makes sense in a world where face to face training can be expensive.
I love the responsiveness and how ‘live’ it actually feels. I felt really comfortable taking the conversation in any direction.BT Group
You can get so immersed in it. It’s brilliant!Brighter Talent
Connect Training gives our Bath Spa teachers the opportunity to enhance their own professional practice in a safe, risk-free yet realistic environment.Benton Brown, Head of Initial Teacher Training at Bath Spa University
It’s so real!Ashorne Hill
The Connect Training technology proved to be very user-friendly and accessible and the Connect Training facilitator/actors/avatars were well informed in generating very convincing simulations.June Bianchi, Senior Lecturer in Art Education Bath Spa University
I love the fact that the avatars can comment on your body language because often it’s not what you say, it’s what you’re doing.The Hotel Folk
I just wanted to say a very big THANK YOU for the session. I think you probably saw that, after some initial apprehension, everyone really engaged with the scenarios. The characters were very realistic, not pushovers and the scenarios developed really well - thank you!Frances, Kent and Medway NHS and Social Care Partnership Trust
It was an amazing experience which in my opinion should become an automatic part of teacher training. There are so many reports that cite low-level disruption as a problem to teachers and many trainee teachers who admit to a lack of confidence in managing behaviour.Jane, Student Teacher at Bath Spa University