Human Resources is a vital cog in every organisation. A well-run HR department can improve company productivity, recruit the right candidates and ensure that the organisation has a productive and positive culture.
Many aspects of the HR role such as salary negotiations, exit interviews, conflict management and informing staff of new safety procedures all require strong communication skills and the ability to relay information in a clear and efficient manner.
Working in HR also requires strong interpersonal skills and the ability to have difficult conversations such as issuing disciplinaries or telling staff that they are being made redundant or that another candidate has been selected for a promotion. HR staff need the ability to remain calm, handle conflict and defuse challenging situations.
The best way to enhance these skills is through practice. C-Live allows HR professionals to undertake these conversations in a safe environment. This gives them the opportunity to practise different approaches and build their confidence when faced with challenging interactions.
Participants can practise scenarios such as telling an employee that they are not upholding the company dress code, speaking to an employee who feels discriminated against or telling a staff member that they are not meeting required standards in their work.
We can also create bespoke scenarios for any specific areas or situations that participants might find challenging.
You can experience C-Live for free from the comfort of your home or office. All you need is an internet connection.Try for free
Watch our example scenario: